All items are shipped from our warehouse in Singapore. Our pieces are hand-picked and wrapped individually.

Shipping is charged based on the subtotal presented after discounts are applied.

All deliveries require a signature in order to be received. Thus, it is not possible to be delivered to a PO Box.

You may be charged for duties, taxes or any surcharges which may be imposed by your country as your order passes through customs, in addition to handling/storage fees imposed by the courier (if applicable). Any charges on a parcel shall be paid and borne by the person/company receiving the parcel. If required by local authorities, the courier company may reach out to you for official documents, such as tax invoices or proof of payment, to facilitate customs clearance. Please note that gifts will still need to go through standard import procedures, as determined by the custom laws in each designation country, and are taxable if the value of the gift is above a stated local threshold.

In the event of a suspected loss of a parcel, a waiting period of 15 business days will be observed to ascertain the occurrence of any additional tracking updates. Should more than 15 business days elapse since the last tracking update, you have the option to request a complete refund or opt for the re-shipment of the items.

If you wish for your order to be sent elsewhere, kindly email us Hello@dhappymakers.comas soon as your order has been placed, and we will make the necessary adjustments.

We are unable to make changes to your address once the order has been shipped and no refund will be provided if the address is deemed wrong/invalid by the courier company during delivery.