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Shipping Costs & Delivery Time(s)

Where do you ship your jewelry from?

All items are shipped from our warehouse in Singapore. Our pieces are hand-picked and wrapped individually.

How is shipping cost charged?

Shipping is charged based on the subtotal presented after discounts are applied.

Parcel be delivered to a PO box?

All deliveries require a signature in order to be received. Thus, it is not possible to be delivered to a PO Box.

Will I be charged handling fees, duties and taxes?

You may be charged for duties, taxes or any surcharges which may be imposed by your country as your order passes through customs, in addition to handling/storage fees imposed by the courier (if applicable). Any charges on a parcel shall be paid and borne by the person/company receiving the parcel. If required by local authorities, the courier company may reach out to you for official documents, such as tax invoices or proof of payment, to facilitate customs clearance. Please note that gifts will still need to go through standard import procedures, as determined by the custom laws in each designation country, and are taxable if the value of the gift is above a stated local threshold.

What happens if my parcel is lost in transit?

In the event of a suspected loss of a parcel, a waiting period of 15 business days will be observed to ascertain the occurrence of any additional tracking updates. Should more than 15 business days elapse since the last tracking update, you have the option to request a complete refund or opt for the re-shipment of the items.

Can I edit my shipping address?

If you wish for your order to be sent elsewhere, kindly email us Hello@dhappymakers.comas soon as your order has been placed, and we will make the necessary adjustments.

We are unable to make changes to your address once the order has been shipped and no refund will be provided if the address is deemed wrong/invalid by the courier company during delivery.

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Estimated Delivery Time

Please note that these delivery timings are estimated. Due to unpredictable transit times at customs, we are unable to guarantee delivery dates at this moment.

If you require your order by a specific date, please email our friendly team at hello@dhappymakers.com for advice. We are at your service.

Buy 3 Get 1 Free

Select a total of 4 different / same designs. And pay only for the price of 3 items.

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Jewelry storage pouches and cleansing cloth are included in every order.

Sensitive Skin Safe

Our jewelry are made safe for sensitive skin, without lead, nickel, and cadmium.

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Free shipping for orders above $100 SGD. No promotion code needed.

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