FROZEN EAR JACKET

Description

Our Disney Frozen Ear Studs seeks to remind all that, your peace is more important that driving yourself crazy and trying to understand why something happened the way it did. Choose to 'Let it Go'

Product Details

• Made of 925 sterling silver and coated with a thin layer of rhodium

What is Rhodium? Rhodium is a member of the luxurious platinum family, and provides a extremely tough, protective layer against tarnishing for durability

• Arrives with quality cubic zirconia crystal 
• Tarnish resistant and sweat resistant 
• Hypoallergenic, made without lead, nickel and cadmium  

Packaging: Arrives in a Gift Box

Jewellery Care

Although this item is tarnish-resistant, it is not 100% tarnish-proof. To keep your piece shiny for an extended time:

1. Remove before showering and sleeping
2. Wipe with a dry tissue and store in a cool, dry place preferably in a pouch or jewellery box
3. Avoid direct contact with harsh chemicals like detergent, acidic solutions or perfume 
4. Our jewellery is plated with a tarnish-resistant and sweat-proof coating. For designs that are coated with this special formula, we recommend not wiping it with a silver or polishing cloth as it may remove this coating and cause the item to tarnish.

Delivery & Packaging Provided

All purchases from DHM arrives with a gift box meant for you to store your bracelet when not in use.

At DHM, all purchases are offered FREE Registered Mailing.

Exchange and Returns

Unfortunately given that all items are specially personalized and made for each individual upon order, we are unable to accept refunds. 

However, exchange and returns are valid for the following situations: 

• Defect/Damaged item sent
• Customization detail is wrong (Mistake made by Us)

To process and exchange, please drop us and email at hello@dhappymakers.com to communicate. A snapshot of item is required for review.

We reserve the right to accept or reject any exchange/returns based on assessment of the product shown to us.

For exchanges made for the above situations, shipping costs for replacement item and for returned item will be borne by us.

Please note that ALL Returns & Exchanges are valid for: 

• 7 days from the date of delivery
• items in brand new, unworn and original condition. We will not be able to process any exchange for used/worn items/items not in original condition

All items are non refundable in cash, but we offer store credits for future purchase

Size Exchange

In the case where you ordered a wrong size and wish to change for a right size, we are happy to do the exchange for you. However shipping fee (both ways) will be borne by you.

Exchange for size is free of charge for the first time only. Subsequent request for resizing is chargeable at SGD15

Please note that ALL Size Exchanges are valid for: 

• 7 days from the date of delivery
• items in brand new, unworn and original condition. We will not be able to process any exchange for used/worn items/items not in original condition

All items are non refundable in cash, but we offer store credits for future purchase